AbeBooks UK Buyer Help

AbeBooks Explained

  • AbeBooks Explained
  • How to open an account
  • Why do I have to register and what are the benefits?

AbeBooks Explained:

AbeBooks is a global online marketplace for thousands of booksellers worldwide; we do not own books ourselves but we do provide booksellers and book buyers the means to interact with each other. AbeBooks makes it simple and safe to find and buy-or list and sell-new, used, rare, and out-of-print books online. Book buyers love the variety of over 110 million books offered by thousands of booksellers worldwide. This great selection delivers value for all: readers find bestsellers, collectors find rare books, students find textbooks, and treasure hunters find those books they have long been hunting for. By creating a secure and easy-to-search database and maintaining high standards, AbeBooks has established a dynamic online marketplace for books, and a community that booklovers return to, again and again.

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To use the wide range of options we offer, it is necessary to complete a one-time registration and open a free buyer account. Simply click here and fill in all the details under "Create a New Account".

Finding your favourite books is as easy as 1-2-3

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  • Use the search box on our homepage or the Advanced search to find the books you are looking for. You can search for books using the author, title, ISBN and much more. Click here for more information on searching.
  • Ensure that you are signed onto your account so you can save your search preferences and add books to your basket. Click here if you cannot sign onto your account.
  • If you are unable to find the book you are looking for, you can create a free Want in your AbeBooks account. We will then email you as soon as the book becomes available.
  • If you have any questions about any book online or would like further information, you can contact the bookseller directly by using the [Ask Bookseller a Question] link in the search results. The AbeBooks Glossary, can also help you to clarify the book-related terms booksellers may use in their descriptions.  

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  • You can buy with confidence from thousands of professional booksellers worldwide. Our Bookseller Ratings are based on the bookseller’s order performance. Booksellers with a high star rating have fewer returns and fewer cancelled orders.
  • AbeBooks accepts and processes all orders paid via Visa, MasterCard, American Express & JCB on behalf of our booksellers, so you can be assured that your card details are secure. Many booksellers also accept other payment methods such as cheque and PayPal among others ensuring that you can find a payment method that is right for you.  
  • Our member booksellers set their own shipping rates and speeds. You can compare their shipping rates in the search results to find the most competitive rates.

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  • Your order is shipped directly from the bookseller you. If you ordered books from more than one bookseller, you may receive your orders at different times depending on where each bookseller is located.
  • You can contact the bookseller if you have a question regarding your order or you can use the tracking information in your account to check the status of your order.
  • We guarantee your satisfaction when ordering on AbeBooks. In the unlikely event that you do not receive your order, you are entitled to a full refund. If you are not happy with your order, you can return it to the bookseller within 30 days for a refund. If an error is made with your order by the bookseller, you are of course entitled to a full refund including the return postage equal to the original shipping amount that was charged.

How to open an account?

To use the wide range of options our platform has, it is necessary to complete a one-time registration to open a free account. 

To register simply click on the [Sign On] symbol above the red bar on AbeBooks.co.uk and fill in the details under New Account.

Upon successfully registering you will receive a welcome message and you will be able to access your account at any time using your email address and password.

Why do I have to register & what are the benefits?

To use the many features of AbeBooks it is necessary to open a free account.

By saving your personal details, such as your shipping address in your account, we can ensure that your orders reach you safely. Via your free AbeBooks account you will have the option to view and track your orders. You can also use your AbeBooks account to contact AbeBooks member booksellers regarding your orders. The shopping basket offers you a ‘Save for Later’ feature whereby you can create a wish list of the books you would like to order at a later date.

Should you not be able to locate the book you are looking for, you can place a Want. Leave the description of the book that you are looking for in your account on AbeBooks and we will contact you when a bookseller offers a book that matches your description.

Help Centre

  • Welcome to AbeBooks help, especially designed for our UK customers. Our help categories include the most frequently asked questions and answers about our service.
  • Our Help Pages are also available in German, French, Spanish and Italian.
  • Search for help topics:

  • Go to the AbeBooks.co.uk Homepage

Categories

  • AbeBooks Explained
  • Managing your AbeBooks Account
  • Searching on AbeBooks
  • Ordering
  • Cancelations, Returns and Refunds
  • Security on AbeBooks
  • FAQs
  • Additional AbeBooks Features
  • Seller Help

Need further help?

  • Contact AbeBooks Customer Service
  • Customer Service Support Times

Useful Links

  • AbeBooks.co.uk Homepage
  • Your Account
  • Your Shopping Basket
  • Advanced Book Search
  • About AbeBooks
  • New & Secondhand Textbooks
  • First Edition Books
  • Free Delivery Books
  • Large Print Books
  • Used Books
  • Signed Books
  • Rare Books